pain point
/peɪn pɔɪnt/
a specific problem or frustration experienced by customers or team members
pain point in a sentence
“The biggest pain point in the current workflow is manual data entry.”
Origin of pain point
From sales methodology; became ubiquitous in product and UX circles in the 2000s
Related Words
traction
early measurable progress or momentum that validates a business idea or strategy
runway
the amount of time a company can operate before running out of money or resources
cadence
a regular, recurring rhythm of meetings, updates, or activities
agile
an iterative, flexible approach to work that prioritizes adaptation over rigid planning
disruptive
describing an innovation or company that fundamentally changes an industry
ROI
return on investment; the ratio of gain relative to cost